Effective date: 21 October 2026
B2 MEDIA (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect through b2media.net and the AI tools we make available under the B2 Media name, why we collect it, who we share it with, and how you can control it. We handle personal data in line with Singapore’s Personal Data Protection Act 2012 (PDPA).
Who we are: B2 MEDIA, UEN 53533838D, 1 Jalan Kilang Timor, #06-10A Pacific Tech Centre, Singapore 159303.
1. What we collect
Information you give us
- When you ask about access to our tools, or use a contact form: your name, email address, which tool interests you, and whatever you tell us in your message.
- If you are given a login for one of our tools: your name, email address and login details (passwords are stored in scrambled form, not as plain text), and the information you put into the tool, such as website addresses, business names, search topics and the reports the tool produces for you.
- When you email us: your name, email address and the contents of your message.
Information collected automatically
- Your IP address, browser type, device type and the pages you visit, through cookies and similar technologies. We use Google Analytics to understand how the website is used.
2. Why we use it
- To reply to your enquiry and to decide with you whether and how to give you access to a tool.
- To set up and run your login and to provide the tool you asked for.
- To contact you about your enquiry, your access and our services, including by email, where you have agreed to this.
- To maintain, secure and improve our website and tools.
- To meet legal obligations.
We only use your personal data for purposes we have told you about, or that the law allows.
3. Your consent
When you tick the box or click to send an enquiry form, you consent to us using the details you give to contact you about your enquiry and our services. You can withdraw that consent at any time (see section 7). Withdrawing consent does not affect anything we did before you withdrew.
4. Who we share it with
We do not sell your personal data. We share it only with service providers who help us run our business, and only as far as needed for them to do so:
- Website hosting and analytics: our web host, and Google (Google Analytics).
- Enquiry and lead handling: the software we use to build our pages and receive enquiries, which stores your enquiry details and sends confirmation emails.
- The software platforms that run our tools: the providers whose platforms host your login and the information you enter into a tool.
- Email delivery: Amazon Web Services, which sends emails from our tools and from us.
- AI services: where a tool analyses a website or a business, the text it sends for analysis is processed by AI model providers, such as OpenAI, Google, Anthropic and Perplexity, to produce your result.
We may also disclose personal data where the law requires it, or to protect our legal rights.
5. Sending data outside Singapore
Many of these providers store or process data outside Singapore. Where that happens, we take reasonable steps to make sure your data receives a standard of protection comparable to the PDPA, for example through contractual terms with the provider.
6. How long we keep it
We keep your personal data only for as long as we need it for the purposes above or as the law requires. Enquiry emails are kept for up to 2 years. Tool account data is kept while your login is active and for a reasonable period afterwards; you can ask us to delete it sooner. After that we delete or anonymise the data.
7. Your choices and rights
You may:
- ask what personal data we hold about you and how we have used it;
- ask us to correct data that is wrong;
- withdraw your consent to marketing or other uses at any time. Every marketing email has an unsubscribe link, or you can write to us at the address below.
We will respond to requests within a reasonable time, and normally within 30 days. If a request is declined or delayed, we will tell you why.
8. Security
We take reasonable technical and organisational steps to protect personal data from unauthorised access, loss or misuse, including secure hosting, scrambled password storage and access limited to the people who need it. No online system is perfectly secure, so we cannot guarantee absolute security.
9. Cookies
Our website uses cookies to work properly and to measure usage. You can block or delete cookies in your browser settings; some parts of the site may not work as expected if you do.
10. Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with its effective date at the top.
11. Contact us
For questions, to access or correct your data, or to withdraw consent, contact our data protection contact:
Data Protection Officer, B2 MEDIA
Email: info@b2media.co